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I need sim unlimited for Internet

Andrewjohn123
Visitor

I have got 2 Internet boxes but I use only one as other wasn't working properly.  However, I still pay for both sim cards .At ee shop I been advised to cancel both boxes contract and start a new contract with unlimited sim. Your suggestion?

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Andrewjohn123  You’ll need to pay off the remaining term of the contracts if you terminate them.     Why do you have 2 boxes on contract and one doesn’t work,  you do have a warranty on this. 

bristolian
Legend
Legend

Have you reported the issues with one device that is preventing it from working? What are the symptoms?

Eddy2760
Expert Contributor
Expert Contributor

Are they 4g WiFi mini’s and are you within 2 years of your contracts? The devices have a 24month warranty, so contact the relevant department via 150 and they will be able to sort you out 👌👌

Eddy