Hybrid Box

[Dobbie59]

Hi, 

I have been charged an extra £7 a month for my Hybrid Box, if I return it will my account reflect this and change my monthly bill to £47.99, which is what I was told it would be.

Thank you in advance. 

[Leanne_T]

Hi @Dobbie59 

Thanks for coming here 🙂

Were you advised the Hybrid box would have no extra cost? 

How long ago did you receive the Hybrid box? 

Leanne.