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Final bill unexpected

Saichy
Visitor

‎09-03-2024 08:29 AM

Hi

 

ive got onto my EE app this morning to pay my daughters bill and it’s told me my account is closed and to pay my final bill. Why has my account been closed? I’ve not been notified about anything like this. I need to sort this out as my daughter needs her phone for school. Need this sorting asap. 

regards

dan

0 Helpful
1 REPLY 1
Northerner
Grand Master
Grand Master

‎09-03-2024 08:44 AM

Hi @Saichy 

Is the account in your name.

You are best calling EE CS on 150 as there is no account access on these forums.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.