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EE has cut me off

Tray1984
Visitor

Hi. Im on breathing space with Stepchange and now I find today I can't make any calls or texts or call my voicemail.

I have no way to contact EE to sort this out as I only have a mobile and no landline. I have Internet with BT. 

Please can EE call meASAP today, or is there a chat service I can use for help? URGENT as I have job interviews and need to make contact with people!!! Thanks. 

1 REPLY 1
Schockwave
Community Hero
Community Hero

Hello @Tray1984 ,

Welcome to the community,

This is not customer service and we have no way of knowing who you are, there is no account access.

Are you on pay as you go or monthly contract? Are all your payments up to date?

What makes you think EE have cut you off?

You can call them using something like Skype or by using someone else’s phone for free:

08000798586

If you can log into your account, when a person is available you should be able to chat to them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.