11-03-2024 11:53 AM
Hi. Im on breathing space with Stepchange and now I find today I can't make any calls or texts or call my voicemail.
I have no way to contact EE to sort this out as I only have a mobile and no landline. I have Internet with BT.
Please can EE call meASAP today, or is there a chat service I can use for help? URGENT as I have job interviews and need to make contact with people!!! Thanks.
11-03-2024 12:05 PM - edited 11-03-2024 12:07 PM
Hello @Tray1984 ,
Welcome to the community,
This is not customer service and we have no way of knowing who you are, there is no account access.
Are you on pay as you go or monthly contract? Are all your payments up to date?
What makes you think EE have cut you off?
You can call them using something like Skype or by using someone else’s phone for free:
08000798586
If you can log into your account, when a person is available you should be able to chat to them.