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Charge to mobile Xbox not showing up.

Randles
Investigator
Investigator

‎12-01-2024 06:55 PM

Used it before but now all it's saying is O2 can be used?? No option for EE

 

0 Helpful
4 REPLIES 4
Randles
Investigator
Investigator

‎12-01-2024 06:49 PM

Same here, it's just saying O2 can be used

0 Helpful
Christopher_G
EE Community Support Team
In response to Randles

‎13-01-2024 07:51 AM

Hi @Randles 

Is this through the Xbox store too? What is the amount of the transaction?

Chris

0 Helpful
Randles
Investigator
Investigator
In response to Christopher_G

‎13-01-2024 10:19 AM

Yes and only £20 I even tried a £5 but still nothing
0 Helpful
Christopher_G
EE Community Support Team
In response to Randles

‎13-01-2024 12:21 PM

OK, thanks @Randles 

Is it possible that you've hit a limit? The limits are £240 per month and £40 per single transaction.

Chris

0 Helpful