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Can’t pay bill

Eoin3
Explorer

I’m trying to pay my bill from abroad. I can’t use the app as it says it’s in maintenance. I can’t login to my ee online as it says that’s in maintenance. Calling is out of hours and texting doesn’t work. How do I pay my bill? 

3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

@Eoin3 Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Eoin3
Explorer

Thanks for trying. That link doesn’t work at the moment. It gives me the same error as my ee. “Sorry you can’t access my ee right now”

 

James_B
EE Community Support Team

Are you able to pay your bill this morning, @Eoin3?

James