Can I use a discount code from work if I'm an existing customer?

Anna1221 · ‎09-12-2023

Can I use a discount code from work if I'm an existing customer and want to upgrade?

Where exactly do you enter the code? After check out?

XRaySpeX · ‎09-12-2023

It's on the top of the "Plan Add-ons" page.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

James_B · ‎09-12-2023

Hi @Anna1221,

Welcome to the EE Community. 🙂

Yes, you can use your code when upgrading.

You'll see a box labelled 'Got a gift voucher?' during the checkout process.

Hope this helps.

James

XRaySpeX · ‎09-12-2023

It's on the top of the "Plan Add-ons" page.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)