Bill date

Atlanta14
Investigator
Investigator

I need to change the date I pay my bill due to to changes with work. 

I need to change it to the 14th - won’t be able to

Pay my bill till the 14th 

1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@Atlanta14  You need to call customer services to request this.  

View solution in original post

10 REPLIES 10
Chris_B
Grand Master
Grand Master

@Atlanta14  You need to call customer services to request this.  

Mimi1232
Explorer

Hello I have a question 

@Mimi1232   Then ask it. 

Can I change my bill date 

Katie_B
EE Community Support Team

Hello @Mimi1232

It is possible to change your bill date. 

Do you have a direct debit in place?

If yes, please follow these steps in the app to change your direct debit date:

Bills and payments  >  scroll down to Change Direct Debit date

Katie 🙂

How to contact customer service 

Gwalker14
Visitor

How do I change my billing date

Leanne_T
EE Community Support Team

Hi @Gwalker14 

Thanks for coming here. 

To change the direct debit and billing date, log into your My EE account online and go to Bills and Payments > Manage Direct Debit, and you can change the date for your direct debit within account settings.

Leanne. 

** Updated, correct settings to change details within My EE added***

helenjayneball
Visitor

Hi can I chat my date of my bill to the last day of the month .