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Any other way to place 30 days notice on your account ?

Danglebert
Visitor

‎28-09-2023 05:33 PM

Wanting to place 30 days notice required to leave EE, it looks as though you can only do this by calling 150 and speaking to someone. Is there any other way this can be done, I've called in three times but given up due to the length of time hanging about in a queue. Cheers

 

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2 REPLIES 2
Leanne_T
EE Community Support Team

‎28-09-2023 06:27 PM

Hi @Danglebert 

I am sorry to hear you are leaving EE and wish to cancel the contract. 

You can find full details on how to cancel in our How Do I Cancel My Contract with EE? Help page. 

Thanks 🙂

Leanne.

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XRaySpeX
Grand Master
Grand Master

‎28-09-2023 06:53 PM

You may also write to them giving your notice of cancellation at:

EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom

Include your name, address, EE account number and/or EE mobile number.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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