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Switching from BT to EE - keeping BT equipment setup

csfulham
Investigator
Investigator

I’ve just switched broadband from BT to EE. The switch happened a few days ago, and I was too busy to install the new EE hardware. 
My BT equipment is still working (although the phone line has stopped as my new package excludes this).

Question: will I be okay to continue with my old BT equipment? (It would be really helpful as there are discs allowing mesh coverage across the property and I won’t need to update all my printer/tv/devices with new passwords etc) 

7 REPLIES 7
XRaySpeX
Grand Master
Grand Master

What types of BB have you switched between?

You may use any compatible router with EE BB. As you've found, BT routers do work on EE BB, even down to using the BT BB creds unchanged.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

I have fibre to the property, and am running a BT smarthub 2, with 3 or 4 discs. I haven't changed anything in the setup, other than the provider, which EE handled (and I had confirmation from BT that the service is terminated). So I haven't updated creds, equipment or anything!
Although the BT app says my contract is terminated and my next bill will be zero, I can still update my parental controls etc. on there.

You'll be OK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

@csfulham  You are likely to lose control via the app when your account closes.

I also thought BT require the router back when accounts close?

When/if you do move to using your EE router, you could always change the WiFi SSID and password to the same as the BT one, then your devices should connect without changing them.

I’ve been with them for years so maybe BT don’t want the equipment back - they haven’t asked yet!

And how do I change the WiFi SSID and password on the new modem?

@Robert1945 : Login to your EE SH/SR at http://192.168.1.254 with the admin password on the bottom of the slider label on the back of the router. Then on the Advanced > Advanced WiFi page you should be able to see your WiFi password in clear & change it if you like.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)