21-09-2023 03:15 PM
I cannot see the start / end date on the plan. I can see it's a 24month contract, but not the actual dates
Solved! See the answer below or view the solution in context.
21-09-2023 03:51 PM
Hello Katie,
Yes that is for mobile contract details. For some reason it's not the same for broadband & it's broadband I wanted. I actually got the details by hitting the upgrade option & it then told me my current contract dates
21-09-2023 03:22 PM
Hello @bobbeard110.
Once you have logged in please follow these steps:
Plans and subscriptions > Mobile > View your plan details.
Katie
21-09-2023 03:51 PM
Hello Katie,
Yes that is for mobile contract details. For some reason it's not the same for broadband & it's broadband I wanted. I actually got the details by hitting the upgrade option & it then told me my current contract dates
21-09-2023 03:54 PM
My apologies @bobbeard110, you are right it is a different route for mobile.
Thanks for letting me know how you found your details.
Katie
21-09-2023 04:46 PM
@bobbeard110 : That's a good idea!
Your min. contract term date will not be found anywhere in your MyEE for BB. It would have been in or workable out from your Welcome email. You have discovered an alternative way.