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why is my phone not working?

Eurograv
Visitor

‎04-09-2023 05:23 PM

I cant receive calls nor place them...

0 Helpful
1 REPLY 1
Northerner
Grand Master
Grand Master

‎04-09-2023 05:45 PM - edited ‎04-09-2023 05:46 PM

Hi @Eurograv 

Can you provide more information.,

  • Did EE supply your device.
  • Are you on EE PAYG or pay monthly contract.
  • Are you in the UK.
  • Have you tried restarting your device.

Have you checked EE network status checker:

https://coverage.ee.co.uk/coverage/ee

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.