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repair

bladerunner1963
Explorer

‎06-03-2023 04:19 PM

repair status says despatched on repair site but have had no notification of depsatch

0 Helpful
3 REPLIES 3
Schockwave
Community Hero
Community Hero

‎06-03-2023 04:26 PM

Hello @bladerunner1963 ,

Welcome to the community,

We would have no idea here, but if it is being dispatched to you, from EE, then you should receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.

If you want to know more, then you would have to contact customer service.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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bladerunner1963
Explorer
In response to Schockwave

‎06-03-2023 04:31 PM

very hard to contact customer service as i dont have a phone or landline 
0 Helpful
Schockwave
Community Hero
Community Hero
In response to bladerunner1963

‎06-03-2023 04:36 PM

@bladerunner1963 , if you have Skype, which you can download and then use for free, ring customer service’s free number:

08000798586

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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