31-12-2022 04:57 PM
Help my iPhone 11is down to 12 percent. It won’t charge. What can I do?
31-12-2022 05:05 PM
It probably needs the battery replaced. If you bought it from EE, they might arrange for this to be done, otherwise book it in with an Apple store. It’ll probably cost around £70.
31-12-2022 05:44 PM
There is some further help on https://support.apple.com/en-gb/HT201569