Voice Mail notifications Iphone11

[Seamusrb]

I keep getting voicemail notifications and the voicemail icon shows the red dot 🔴 indicating I have voicemail waiting. When I call voicemail, I have no messages stored, but I still keep getting notifications that I have voicemail waiting. 
I called customer support and they advised to delete voicemail from phone by calling 222 and follow prompts, however there appears to be no option here to delete/remove voicemail. 
I have tried switching notifications off and resetting phone and power off to no avail, notifications and red dot 🔴 remain. 

Anyone know how I can clear this please?

[Chris_B · Accepted solution]

@Seamusrb  Call yourself from a different phone and leave a voicemail then from your device call your voicemail and listen to that message in full, now delete that voicemail and this should get rid of the notification. 

[Seamusrb]

Chris B, many thanks, that solution worked. No more notifications or 🔴 😀

[shaiverm]

It did NOT worked for me sadly, I am using iPhone13

[James_B]

Hi @shaiverm,

Welcome to the EE Community. 🙂

What problems are you experiencing with your Voicemail?

James

[shaiverm]

Hi James

I am using iPhone 13 with the latest iOS. Everytime I make or get a call I
get a notification of voicemail which is empty. It's a bit annoying as
there is no message even if you click on that notification.

Please suggest.

Thanks
Shailendra

[James_B]

Hi @shaiverm,

Have you tried restarting your phone?

Have you tried leaving a new voicemail and deleting it?

James

[Jonesthelight]

Thanks! Finally notifications have stopped. Didn’t think of doing that.