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Upgrading

Daniel261
Visitor

‎13-11-2023 06:54 PM

Hi, I am trying to upgrade my phone because the charging port has died. As such i can't receive the pin code for confirmation. is there a way i can still upgrade with out the pin or an alternative way of receiving the pin?

0 Helpful
1 REPLY 1
James_B
EE Community Support Team

‎14-11-2023 08:18 AM

Hi @Daniel261,

Welcome to the EE Community. 🙂

If you're unable to receive a PIN, you'd need to upgrade over the phone or in store.

Do you have access to another phone you could put your SIM into to receive the PIN?

James