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Upgeade

Murph92
Explorer

Hi I got a message stating that I can upgrade my phone early without paying early upgrade fee? But my current iPhone  11 screen is all cracked will this affect my upgrade as I know I have to trade my current phone in? Thanks 

3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

@Murph92 wrote:

as I know I have to trade my current phone in?

How do you know this? You only have to return a phone on an upgrade when you have an Upgrade Anytime plan. Do you?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Hi no I did it last time upgraded aswell I had to trade my old

ohome in to upgrade 90 days early it’s an offer ee do all the time I just wasn’t sure about trading my current phone in as Olathe front screen is cracked and didn’t know if they would accept it! I’m not on an upgrade anytime contract either 

James_B
EE Community Support Team

Hi @Murph92,

 

Welcome to the EE Community. 🙂

 

Our upgrades team will be happy to check the terms of your early upgrade offer if you get in touch.

 

Thanks

 

James