26-07-2023 10:36 AM
Hi, I've switched over to EE from Plusnet, keeping my old number. All working fine except text messages are not syncing from iPhone to iPad and Desktop like they did before. Any tips?
26-07-2023 10:38 AM
Hi @MorayH,
On all of your devices, go to Settings > Messages > Send & Receive and check that iMessage is activated and is displaying the correct phone number.
This can sometimes change automatically when swapping your sim.
Thanks,
Alex
26-07-2023 11:52 AM
@MorayH Also make sure you have sent up text messages via iCloud as that is what syncs text messages to other devices. You’ll find this in settings>iCloud>show all>messages