VERY IMPORTANT VOICEMAIL

Penno2345 · ‎11-08-2022

Hi there,

Im on the samsung S20 5g, and i just got a message left on my voicemail from my great aunt that i very much want to have forever..

Is there any chance i could save this on my phone forever instead of just the 7 days,

Thank you for taking your time.

Schockwave · ‎11-08-2022

Hello @Penno2345 ,

Welcome to the community,

The only way I can think of you saving it, is to record it whilst playing the voicemail and saving it on your phone or any other device, with the loudspeaker on, especially if recording to another device.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎11-08-2022

Hello @Penno2345 ,

Welcome to the community,

The only way I can think of you saving it, is to record it whilst playing the voicemail and saving it on your phone or any other device, with the loudspeaker on, especially if recording to another device.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

bristolian · ‎11-08-2022

The suggestion to play the voicemail through your phone's speaker and record it onto another device is the best solution here.

EE voicemail saves messages for 7days and that can't be changed.