Upgraded Mobile

StickyBiscuit · ‎28-09-2022

I have today received my upgrade Samsung mobile and copied all my apps and data via Samsung SmartSwitch which worked great.. How do I now transfer my EE account from my old Mobile to my new Mobile so that I can use it for calls etc

Chris_B · ‎28-09-2022

@StickyBiscuit Put your sim in it.

View solution in original post

XRaySpeX · ‎28-09-2022

As you upgraded you keep your mobile no. & that remains in your MyEE a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Chris_B · ‎28-09-2022

@StickyBiscuit Put your sim in it.

StickyBiscuit · ‎28-09-2022

Thank you but how Do I get my new upgrade to make and receive calls and stop my old mobile from making and receiving callsSent from my Galaxy

XRaySpeX · ‎28-09-2022

Did you receive a new SIM with your new phone? You can either:

Ignore the new SIM & put your old SIM in new phone, or
Activate the new SIM in new phone & bin your old SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)