Phone

Lucylou58
Visitor

I have damaged my phone flip 4 on the little black glass bit what do I do now

1 SOLUTION

Accepted Solutions
Northerner
Grand Master
Grand Master

Hi @Lucylou58 

If you have EE insurance then the claims process can be found here:

https://ee.co.uk/help/help-new/managing-and-using-my-account/warranty-and-insurance/how-do-i-make-an...

If not then the cost of repair will sit with you. Alternatively check your home and content policy for gadget cover. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

View solution in original post

1 REPLY 1
Northerner
Grand Master
Grand Master

Hi @Lucylou58 

If you have EE insurance then the claims process can be found here:

https://ee.co.uk/help/help-new/managing-and-using-my-account/warranty-and-insurance/how-do-i-make-an...

If not then the cost of repair will sit with you. Alternatively check your home and content policy for gadget cover. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.