My mobile can't connect to EE's auto Wifi in public transport

[000000002]

I'm using EE Sim card for the first time, when I try to connect to WIFI with SIM card verification using the EAP method at the station, the system always prompts me very quickly for a connection timeout, which prevents me from connecting to the WIFI, how do I set it up?

[Northerner · Accepted solution]

Hi @000000002 

You set the service up as per the instructions here:

https://ee.co.uk/help/mobile/manage-use/using-phone-features/wifi-on-the-london-underground

It maybe the service isnt working, which is not uncommon.

Thanks 

[000000002]

Thank you! I will try at tomorrow!