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Uktv app not working

Joanet
Investigator
Investigator

Is anyone else having problems with uktv app on EE TV.   Was working fine yesterday.  Now got error code 03-0005 .  Technical support cannot help despite trying.  Suggested factory reset if it doesn't reset itself 

1 SOLUTION

Accepted Solutions

Although I've just tried the app on my Smart TV and it works fine and on my phone. So perhaps it's an issue with the app on tbe EE tv boxes? I have sent an email to the email address that appears with the error code, see if they reply

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7 REPLIES 7
Garethrprice
Established Contributor
Established Contributor

Working fine here (Pro Box)

Steviet86
Explorer

I am having the same issue

Although I've just tried the app on my Smart TV and it works fine and on my phone. So perhaps it's an issue with the app on tbe EE tv boxes? I have sent an email to the email address that appears with the error code, see if they reply

Andylev16
Visitor

Same issue here for last 2 days.

managed to get it to work on my smart TV but not through the EETV box 

Thanks. I can get on tablet, phone and firestick.  I emailed UKTv and got a reply saying  technicians are working on 

. A lady from EE is supposed to be ringing me back today so I will see what she says.

Same. I can get it on tabletb, phone and firestick just not on EE. 

EE  technical just phoned to check if it was  working yet and it is back up so hopefully yours is as well.