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Let down by EE

Sueparky1
Explorer

EE let us down by not explaining that unlimited calls and data do not mean unlimited only 50 gb. And not able to gift data anymore either when in France.

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

@Sueparky1 , Did you ask them before going abroad? Always best to make sure before going abroad.

You can always use wifi, most if not all countries have this, and I can understand why there is a limit of data, otherwise clients may use a lot, and I suspect EE have to pay the networks in the respective countries, so if you need more would have to pay. 50 Gb seems quite a lot when on holiday and there is wifi everywhere nowadays, in my opinion.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.