HELP! EE WIFI MINI

colleenlight82
Visitor

Hi,

I have a 4GEE WIFI MINI which ive had a long time. Not used it for a while but going away in a couple of weeks, so charged it up and went to top up/ look at what data is left (there should have been around 80gb but i understand theres a time limit)  and nowhere on the site recognises the number?

When i call through for help its wanting an EE number punched in, but keeps saying the number isnt recognised?

Any help would be greatly appreciated.

Thank you