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Billing
I used Apple Pay to pay my bill and it’s still telling me that my phone bill is overdue ?
EE Forum Login
Every time I go to log in to the EE forum, I get the password incorrect message. I reset the password, to the same password EVERY time and it lets me in. Go back an hour later and have to go through the same thing again. It is just me? Or is it a "fe...
Can’t claim the 12 Months Game Pass
I recently moved from BT to EE broadband for EE 900 and everytime I’m trying to claim the 12 months Xbox Game Pass I receive the same error.
EE Broadband APP WifI Controls not working
I have recently signed up to EE Broadband. My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website. An error message appears and states it is a problem with EE. I ...
EE NHS discount code not working
I've used my EE Perk account before to access the 20% NHS discount with no issues. However, today I have clicked on generate a code to provide this to the agent on the chat who was assisting my with upgrading my contract.Every time I click on get new...
SmartHub issues
Hi all,I oknow have ppreviously posted here on the forums about the new SmartHub that EE send when you take out their 1.6Gb fibre connection, but I'd like to onow is this new issue I have just me or does it affect others.My phone is set tobise WiFi ...
Bill issues
My EE app is saying my bill is overdue. The direct debit is taken on the 23rd of every month. It was paid in October as normal so it is not due until the 23/11. It is only the 17/11 so I can’t understand how it can be overdue.
ADDONS PURCHASE ERROR - HELP!
ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.I get this error when I try to check my addons or buy a ...
Re: Cancellation of contract during cooling-off period
I completed the cooling off period form two days after purchase. I have today received an unpleasant and bullying letter threatening me with debt collectors. Sadly, this seems up to par for the thugs at EE
EE app - inbuilt Top up dashboard
Navigating around the new version of the app, the inbuilt top up function says "we can't load this information",top-up wecan'tloadthisinformationThis is after tapping on the "Picked out for you" - card; with the Top-up here button & the image of a la...
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Have your say - avoiding the queues
We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.
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Welcome to new EE
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Introducing Pixel 8 and Pixel 8 Pro
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