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Data allowance unclear

Hello,Bought 1GB data (30 days) about a week ago and now EE says two different things:1) On my overview it says: No data left.2) On my add on packs, it says Add-ons You have 1 day left to use:  1GB Add-on (30 days), with all of the 1GB still availabl...

Kat136 by • Visitor
  • 5 Views
  • 1 replies
  • 0 Helpful

Billing

Hi everyone wondering of I can get advise. I've got a gambling problem. And used my phone bill to depoist now I can't afford my phone bill but I want yo set up a payment plan so I can keep my services. I can't have my partner finding out help what ca...

positive feedback

we have just been into EE at meadowhall sheffield to take a new contract out.  having already been in O2 next door to try and sort out a problem we left without getting a new phone but just called in EE on the off chance.   LIAM who served us was jus...

solmij by • Explorer
  • 20 Views
  • 2 replies
  • 0 Helpful

No signal

Hi, at home and work I have little to no signal, ee service is completely unusable. I have to tether off a decent network in order to go on any Internet based page. I've tried calling support multiple times with no answer and on the app I can't speak...

Re: Is 0191 516 1646 an official EE number?

I just got a call from 0191 516 1646, and they said my EE account has no password set (it has) and they need the one time passcode EE sent to me in SMS just now so they can fix that.  Well, with that OTP they could have changed my password and hijack...

JanosP by • Explorer
  • 5576 Views
  • 5 replies
  • 4 Helpful

Photo message retrieval

Hi I've received a text message with a url for a picture message, followed by a message with a password. Tried several times and it doesn't work. Looked through other posts for this subject and found a different url but that was deemed unsafe so my p...

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