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Just arrived in Brussels - no service.

**bleep** is going on? I have just arrived in Brussels but I have no roaming service or data. I was last here with the same phone and account two years ago - everything worked fine.  I am on the hotel Wi-Fi now. I cannot get help from EE as I can’t c...

JeffP7 by • Visitor
  • 16 Views
  • 2 replies
  • 1 Helpful

EE NHS discount code not working

I've used my EE Perk account before to access the 20% NHS discount with no issues. However, today I have clicked on generate a code to provide this to the agent on the chat who was assisting my with upgrading my contract.Every time I click on get new...

Frabbit1 by • Explorer
  • 910 Views
  • 9 replies
  • 1 Helpful

Re: Calls going directly to answer machine

Hi - all my incoming calls have started going through directly to voicemail for some unknown reason: I am in a hurry and all of the information I have so far seen covers everything except this issue. With BT I was able to set voice mail to long ring,...

Charges abroad

Hi,  So for me to use my minutes, texts and data abroad it costs £2.47 per day. I will be abroad for 5 nights but will only be using my data on a few of the days. Am I charged for every day abroad even if I don’t use my minutes texts or data or is it...

Cmac2385 by • Explorer
  • 17 Views
  • 2 replies
  • 0 Helpful

Trade in for upgrade doesn't apply

I've been trying to add a trade in to an upgrade (for. Samsung Galaxy S23), but regardless of which plan I choose, I get as far as selecting my trade in device and then get a message stating a discount has already been applied - I can't see which dis...

merago by • Investigator
  • 1088 Views
  • 16 replies
  • 2 Helpful

EE Broadband APP WifI Controls not working

I have recently signed up to EE Broadband.   My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website.   An error message appears and states it is a problem with EE.  I ...

Mart30 by • Explorer
  • 9193 Views
  • 213 replies
  • 57 Helpful

EE Broadband Routers

Can anyone let me know if the EE Router does what it says on the box ! Waiting on router to be delivered , is it as simple to connect too as they say it is ? 

John524 by • Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful
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