Community Activity

Access to website bills and profile

I am trying to access my bills online but keep getting " something went wrong". When will the website be working properly? I can access the shop page etc no problem but it does not let me access my profile settings or my home page thus not allowing m...

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jazzscot by Investigator
  • 538 Views
  • 13 replies
  • 0 Helpful

My mobile anttena

Hi  I was out of England for about 1 year and I didn't use my SIM card and after I came back I saw that my SIM card was disconnected and I don't have an antenna and it can't be used What should I do now This number is important because I have account...

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 98480 Views
  • 614 replies
  • 345 Helpful

Resolved! Checking previous data usage

I am trying to find out how much data I used last month now that my data allowance has been reset. I looked at my bill but it didn't say (as I didn't use more than the limit I have). Is there a way to access this information on the app or otherwise?

Xbox Game Pass not activating

Hi all,I'm having issues adding the free 12 month game pass to my account, every time I accept the T+C's it gives me an error. Tried multiple devices but nothing is working. How can I get this added to my account or can the link be fixed either on th...

Top up not showing on account

I topped my phone up online this morning had the confirmation email but when I have gone to choose my “pack” it’s saying I haven’t got any money on the account. I have text AL and current balance is £0, I have checked my bank and the money has left m...

Jess021 by Investigator
  • 484 Views
  • 7 replies
  • 0 Helpful

Voice Mail Issues

I have been in contact with EE for several weeks stating I have no Voicemail on my home phone, If  I dial 1571 I recieve the message " you dont currently have voicemail etc.I have recieved many emails from EE stating that they are looking into the pr...

Slow mobile broadband

My EE sim Broadband is very slow in multiple places, I tried to remove the sim and re insert it again, but still no improvement. 

eman881 by Investigator
  • 43 Views
  • 5 replies
  • 0 Helpful

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