The EE Community

Sim Card - no sim

Anyone had an issue where your SIM card randomly says “no sim”?, even though you have been using the sim all day everyday? This issue has just happened to me on my iPhone. 

Payment

Hi I make payment and my card is not working still 

Not receiving SMS from Firebase

As the title says I cannot receive any SMS messages from Firebase to allow me to log into certain apps.I have recently upgraded from an iPhone 12 Pro to an iPhone 15 Pro, and previously had no issues, but since upgrading I cannot receive these specif...

Mesh wifi hub not connecting to EE data sim in Huawei mobile router

I have a Huawei CPE pro router and a tenda nova mesh wifi system. The set up works perfectly with my O2 sim card but when I put my EE sim into the router the mesh system is not able to connect. I have tried restarting and any other simple fixes but t...

Cannot Activate TNT Sports

Hi,I have tried activating my TNT sports account as my inclusive extra but I am receiving a "Technical Difficulties" error when I enter my mobile number and the PIN code sent to my mobile.I have tried both using my mobile and a laptop browser to no a...

Re activate sim

content lock

Hello. How can i unlock content lock please? Cannot find anywhere 

Faulty switch inside 2 year warranty Nintendo trying to charge for repair

Sent my Switch to nintendo as it has developed a fault not detecting the left joycon when connected to device for handheld mode.  works fine apart from this.  Nintendo giving me a quote for repair of £218 inc VAT even though its within the 2 year war...

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?