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Account Suspended in USA with Roam Further Pass and bill of over £2,000
I'm in the USA and have Roam Further Pass but my account has been suspended and I have charges of over £2,000. I can't even find a way to contact EE. Please help
2 week review of EE 1.6gbs
Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 6...
For all those people who have been mis sold a tablet with their phone …
This is in reply to Murt27 post - sorry I could not reply to your post .. I fully appreciate your pain ! I was contacted by EE customer support after I posted a dissatisfied and negative comment - we were mis sold the tablet too .. and after speaking...
Chat option in app
Just confused why in my EE app I don't have chat option? My partner have this option in app. We are both using iPhones with latest iOS and latest app version. Whats wrong with my account ?
Re: 2 SIM cards
Hi, where do i go to find out how much my 2 sim cards billing is.
No parental controls or web protect on new smart hub
New EE smart hub installed but many features are not working. I changed to EE specifically for the parental control capability, but it is not working. Technical team have tried and failed to get this working. I can't assign groups, can't set schedule...
Payg unlimited data
I have a £10 pm payg plan but am in a position where I need unlimited data as well for a while. With considerable difficulty and phone calls to EE I managed to buy 30 days unlimited data add on for £40. This is current, but I will probably need to bu...
Resolved! Roaming not working in the US
Hi, Just arrived in the US and my phone is not connecting to any network whatsoever. I'm on a monthly plan and bought the roam abroad pass the day before I left. I assumed that'd be enough to activate the roaming function? Wifi call is also not worki...
USB connected or disconnected message
I keep getting an error message that switches between saying usb connected or usb disconnected. It is draining my battery and keeping my screen on. I have looked on YouTube for fixes (none of which have worked) and cleaned the little hole where the c...
Texting and calls from Italy
Hi, I text ROAMING to 150 and now I’m all set up to use phone in Italy. Just like to check that to make calls and text to UK do I have to have to have mobile data, data roaming ‘on’ or can I keep them turned ‘off’. This may be a basic question, but I...
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