Community Activity

Cancelling contract

Hi,Trying to sort this out for my mum who isn't great with technology.She was on a monthly rolling monthly contract with EE but due to needing a health-based app, needed more GB so signed up for a 12 month 35GB contract with EE without getting me to ...

Bluey47 by Investigator
  • 97 Views
  • 6 replies
  • 2 Helpful

4G Not Working on iPhone XR

Hi there,My 4G doesn't work properly on my phone, weirdly enough WhatsApp works fine but I'm not able to use the internet or any other app. I've tried the following solutions already:Restart phoneRemove and reinsert SIM cardChecked the network status...

Ahsoka1 by Investigator
  • 1121 Views
  • 17 replies
  • 2 Helpful

Parental Controls

Hi,Anyone else unhappy that broadband parental controls are not available for "legacy accounts"? I upgraded my broadband only in November thinking I would have access to the parental controls that are heavily advertised. But no. I don't have access t...

Almamay5 by Investigator
  • 22 Views
  • 5 replies
  • 1 Helpful

£5 Everything Pack

HelloCan anyone confirm if the £5 Everything Pack is still available?  I am an existing customer and still have it, but when trying to get my daughter signed up to the £5 Everything Pack, the cheapest I can find is the £10 Subscription Pack and there...

Email from EE about a Prize Competition

HelloI received this email from ee@messages.ee.co.uk is this a Legit Email from EE?  Didn't ask for Bank Details.  Just name, Mobile Number and Email address if you entered. 

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Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 99784 Views
  • 631 replies
  • 350 Helpful

Ring doorbell

I have just upgraded to EE fibre and my Ring 3 plus doorbell won't connect to the new network. Has anyone had the same problem?

yt5754 by Investigator
  • 1758 Views
  • 12 replies
  • 3 Helpful

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