Community Activity

Xbox Game Pass not activating

Hi all,I'm having issues adding the free 12 month game pass to my account, every time I accept the T+C's it gives me an error. Tried multiple devices but nothing is working. How can I get this added to my account or can the link be fixed either on th...

EE Broadband APP WifI Controls not working

I have recently signed up to EE Broadband.   My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website.   An error message appears and states it is a problem with EE.  I ...

Mart30 by Explorer
  • 7902 Views
  • 174 replies
  • 54 Helpful

4G Mobile Data poor performance 3G fine until switch off

Having slow problems when in TA23 0TJ  used to use 3G which has been fine but switch off now, the 4G problem has gone back years and reported I also had multiple different devices all the same with slow speeds mostly maximum signal one also capable o...

andydaws by Investigator
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  • 0 replies
  • 0 Helpful

Strict Nat type

Why do EE not let potential customers no that 5 g home routers are not suitable for using gaming ,as most families have children and most play on Xbox’s etc very .it must effect sales very disappointed after being a customer in some shape or form for...

The number to text to get my GeForce code

Hi I wondering if anyone has the number you text for GeForce so I can get my code to activate my GeForce cloud gaming I’ve been in touch with ee and they are saying I should of received a text saying text the number GeForce to get my code to activati...

EE App Wifi Controls not working

Hi,New to EE just setting up my broadband all was working well. Downloaded the app which went through the start up process it requested my old Wifi details and password to migrate my devices, however since then it does not recognise my wifi. I keep g...

Poor data speeds on 4G

Mlwe have four EE handsets in our household, each on a contract. All four have been experiencing slow mobile data speeds. The phones each state 4G in the info bar at the top of the screen but the speed is temperamental at best.  As an example, I keep...

TomH1 by Explorer
  • 3958 Views
  • 7 replies
  • 11 Helpful

Discovery + not working

So...... after moving from BT to EE I can no longer access sport on EE tv or discovery + after many calls to EE which went around in circles the last advisor has told me there is a Problem with the EE /TV app and it's going to be 10th April before it...

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Link

I’m wondering I have a mobile phone on my ee account but I have broadband on another I want to link them together on 1 account but I can’t because when I try link mobile it says I can’t because I already have mobile on another account how can I link ...

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