Community Activity

Nhs discount not applied for two months

When I upgraded I applied a nhs discount code this was accepted and have emails to prove this from ee but for two months they have not been applied I have rang up several times and complained and have been given every excuse they can think of and hav...

Lunn1 by Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

Data/Signal issues with Iphone 15 Pro

Hi Everyone,So I have never had signal issues with EE or my iPhones for over 10 years. I had to get a new one just before Christmas, so I went from iPhone 11 Pro to 15 Pro. I have never had any issues with my 11 Pro, I absolutely loved it, the signal...

No signal in laos

Hello, I am currently travelling asia and have changed to pay as you go to keep my number as I need it for business reasons. I have put my sim in (currently in laos) and no mobile network comes up. I need to send a text every 3 months to keep my numb...

sammygj by Visitor
  • 0 Views
  • 1 replies
  • 0 Helpful

Calls ending instantly

I cannot make calls out for some reason not even to EE. I called to upgrade my package on tuesday and ever since then my calls end instantly when trying to make outbound calls. They dont even ring just say call ended. I am not abroad and have perfect...

Samsung Watch 6 Mobile Plan

I just recently bought a Samsung watch 6 and tried to add my mobile plan to it.  But it says there was an error and gives me an error code of 118.Now, when I ordered it I couldn't figure out how to keep my number so it was ordered with a new sim.  Do...

Smart 5G Hub

A friend has just received this router and added an ATA for VOIP telephony.  From what he tells me it is correctly setup for connection to the SIP server.  However, calls cannot be made nor received.Before I go further in trying to help him I'd like ...

Loades by Investigator
  • 206 Views
  • 9 replies
  • 1 Helpful

Sent returns kit back but not arrived

I moved to EE from sky back in January after a massive price hike... I ordered a pro box, a mini box and a router hub. Only the hub and 1 mini box arrived. So I called them up and the woman told me there was a problem with the pro boxes so I would ha...

Tezzy by Visitor
  • 258 Views
  • 20 replies
  • 0 Helpful

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

John-P2 by Contributor
  • 535 Views
  • 22 replies
  • 1 Helpful

Resolved! Ported number but iPhone won’t change

Hey all. I’ve received a text from EE saying my old number has successfully ported over from my old phone. I can ring people and it shows the correct number. people who ring me on the correct number I can get these calls. However my iPhone displays t...

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