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Just arrived in Brussels - no service.

**bleep** is going on? I have just arrived in Brussels but I have no roaming service or data. I was last here with the same phone and account two years ago - everything worked fine. I am on the hotel Wi-Fi now. I cannot get help from EE as I can’t c...

Charges abroad

Hi, So for me to use my minutes, texts and data abroad it costs £2.47 per day. I will be abroad for 5 nights but will only be using my data on a few of the days. Am I charged for every day abroad even if I don’t use my minutes texts or data or is it...

Trade in for upgrade doesn't apply

I've been trying to add a trade in to an upgrade (for. Samsung Galaxy S23), but regardless of which plan I choose, I get as far as selecting my trade in device and then get a message stating a discount has already been applied - I can't see which dis...

HR contact number

Hi I’m looking for Hr contact number currently on a sabbatical at moment and need to speak to them thanks

EE Broadband APP WifI Controls not working

I have recently signed up to EE Broadband. My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website. An error message appears and states it is a problem with EE. I ...

EE Broadband Routers

Can anyone let me know if the EE Router does what it says on the box ! Waiting on router to be delivered , is it as simple to connect too as they say it is ?

EE 4g mini WiFi

I have a monthly mini 4g WiFi contract for use in my static caravan. I use it to connect my fire stick to my smart TV. It connects easily enough but when I go into a channel it is just a black screen with no volume. I have tried this with 2 SIM cards...

ADDONS PURCHASE ERROR - HELP!

ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.I get this error when I try to check my addons or buy a ...

Resolved! Spam email from no-reply@info.ee.co.uk ?

Got a very authentic looking email and a text message from no-reply@info.ee.co.uk stating that they'd credited my next bill by £151.58Very nice of them I'm sure but no such indication when I login via the ee app to check my account.

Extreme lag spikes with new Smart fibre router

Hi,Openreach recently helped my household install a new router, the white Smart Router with a fibre connection. But ever since we switched to this new router, the WiFi has been dodgy. Especially during gaming. Although download speeds have increased,...

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