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Resolved! Can't activate eSim

Hi there, Had this problem a few weeks ago with a friend but fixed it by going to the EE store.  Now same issue for my parents, put a new EE sim in the phone and then created an eSim via the app.  Downloads fine, but then when sending the text with a...

_MrR_ by • Prodigious Contributor
  • 18191 Views
  • 24 replies
  • 10 Helpful

EE 4g mini WiFi 2024

I have a monthly mini 4g WiFi contract for use in my static caravan. I use it to connect my fire jpspin88, jpspin88 daftar stick to my smart TV. It connects easily enough but when I go into a channel it is just a black screen with no volume. I have t...

nanamin by • Visitor
  • 2 Views
  • 0 replies
  • 0 Helpful

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

John-P2 by • Contributor
  • 526 Views
  • 21 replies
  • 1 Helpful

Spam email from no-reply@info.ee.co.uk ?

Got a very authentic looking email and a text message from no-reply@info.ee.co.uk stating that they'd credited my next bill by £151.58Very nice of them I'm sure but no such indication when I login via the ee app to check my account.    

SIM card activation

First SIM went missing in the post; second SIM card had a different number, not the phone number it told me it should be, wasn't getting signal tho at some point got five random texts that were obviously for someone else.So third SIM received, trying...

FedUEE by • Explorer
  • 2441 Views
  • 4 replies
  • 1 Helpful

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by • Investigator
  • 104194 Views
  • 657 replies
  • 363 Helpful

Smart 5G Hub

A friend has just received this router and added an ATA for VOIP telephony.  From what he tells me it is correctly setup for connection to the SIP server.  However, calls cannot be made nor received.Before I go further in trying to help him I'd like ...

Loades by • Investigator
  • 203 Views
  • 8 replies
  • 1 Helpful

Error 531?

I've just purchased a Samsung 6 smart watch through ee. I'm not smart savvy so please bare with me! I've bought it with a data plan. I also have a contract phone through ee.   I've been trying to set it up for a week now unsuccessfully. When I go int...

Nat491 by • Investigator
  • 21 Views
  • 2 replies
  • 0 Helpful
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