Community Activity

upgraded but my plan not assigned to number

selected my upgrade phone and package. received my phone transferred my old date but i have nothing texts/calls etc assigned to the new phone, it doesnt state in my account either when i log in? it still says i have my old phone? 

EE Broadband and BT Box Pro Error IPC6023

I recently changed my BT Broadband to the EE equivalent. EE sent me an EE hub and Wifi disc as replacements for the BT equivalents. I connected these up in exactly the same way [ethernet over Devolo Magic 2 Powerline] and in the same physical positio...

RogerSt by Explorer
  • 43 Views
  • 2 replies
  • 0 Helpful

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Margih62 by Investigator
  • 99794 Views
  • 632 replies
  • 350 Helpful

Resolved! Xbox Game Pass not activating

Hi all,I'm having issues adding the free 12 month game pass to my account, every time I accept the T+C's it gives me an error. Tried multiple devices but nothing is working. How can I get this added to my account or can the link be fixed either on th...

Azorian10 by Investigator
  • 81 Views
  • 6 replies
  • 3 Helpful

Resolved! How do I convert my SIM to eSIM

Hi all  I’ve seen similarly worded articles but couldn’t find a conversation specifically for my query so apologies if there is already one I did try and have a brief look. currently have an iPhone 12 Pro Max (eSIM supported) on contract with EE and ...

EE phone call scam

Hello, I received a phone call from the number 020 4579 4811 offering a better deal on my SIM only phone contract. I just wanted to confirm this was a legitimate phone number tied to EE or if it was a scam.Thanks. 

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