The EE Community

USB connected or disconnected message

I keep getting an error message that switches between saying usb connected or usb disconnected. It is draining my battery and keeping my screen on. I have looked on YouTube for fixes (none of which have worked) and cleaned the little hole where the c...

Online upgrade not working

2 week review of EE 1.6gbs

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 6...

Charity Raffle Prize

I am the Chairman of a registered charity that was set up to provide grants to smaller charities. Because we are a very small foundation, for the time being the trustees have made the decision to support a single charity that do some incredible work ...

How do I get a Home phone adapter?

Hi, Ive just switched to an ee hub from a BT one. How/where do I get a Home phone adapter that wasnt supplied? 

Phone delivery

Hi, I upgraded my mobile phone and the new one will be delivered tomorrow. If id needs to be shown will they accept my sons driving license as he has the same last name as me and lives at the same address? It’s just that I don’t have any photo id. 

Number transfer

I recently joined EE, did a pac transfer which said it would be done by 6pm today. Today I got a confirmation to say it has completed, however it hasn't. I reset my phone as recommended, and still nothing. I've reset multiple times, still nothing. An...