The EE Community

Re activate sim

content lock

Hello. How can i unlock content lock please? Cannot find anywhere 

Faulty switch inside 2 year warranty Nintendo trying to charge for repair

Sent my Switch to nintendo as it has developed a fault not detecting the left joycon when connected to device for handheld mode.  works fine apart from this.  Nintendo giving me a quote for repair of £218 inc VAT even though its within the 2 year war...

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

Ending 4g contract

Hi, my 4g contract is due to end in a few weeks. Is there a way of setting this do it doesn't automatically move to rolling 30-day contract. Fibre is being installed in our village so 4g, which is useless even with external antenna, is no longer need...

Samsung Watch 6 Mobile Plan

I just recently bought a Samsung watch 6 and tried to add my mobile plan to it.  But it says there was an error and gives me an error code of 118.Now, when I ordered it I couldn't figure out how to keep my number so it was ordered with a new sim.  Do...

EE Broadband APP WifI Controls not working

I have recently signed up to EE Broadband.   My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website.   An error message appears and states it is a problem with EE.  I ...

WiFi Controls in EE APP stuck on 'Installing update'

Hi, Hoping the community will be able to help me out. I installed my new Smart Hub Plus yesterday and I am trying to get into the WiFi controls from the EE App. I've been with EE for a number of years on full FTP. Signed a new deal the other day. Int...