The EE Community

Message scam about rewards points from EE

Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?

Smart 5G Hub

A friend has just received this router and added an ATA for VOIP telephony. From what he tells me it is correctly setup for connection to the SIP server. However, calls cannot be made nor received.Before I go further in trying to help him I'd like ...

Error 531?

I've just purchased a Samsung 6 smart watch through ee. I'm not smart savvy so please bare with me! I've bought it with a data plan. I also have a contract phone through ee. I've been trying to set it up for a week now unsuccessfully. When I go int...

WiFi Calling

Hi all,I've got WiFi Calling enabled on my phone, EE SIM, iPhone 12.I'm just not convinced it's actually working. I keep having calls drop and poor reception and if I look at network traffic on my router there is nothing obvious that stands out as Wi...

Resolved! Apple TV trial not working

HiLike many others I'm really struggling to activate the 6 month free Apple TV subscription. I have the add on live on my account, however the link I was sent via 150 does not work, just goes straight to apple tv home page with the offer of a free ...

Smart Hub Plus SH31B (New Firmware r1.34.0-R-994210-PROD-83002) 27/03/2024

Just noticed my Hub updated from:Firmware version: r1.29.0-R-950306-PROD-83002GUI version: 1.11.0To:Firmware version: r1.34.0-R-994210-PROD-83002GUI version: 1.13.1Let's hope it feels like less of a beta product now! Update 1: Just factory resetted t...

Spam email from no-reply@info.ee.co.uk ?

Got a very authentic looking email and a text message from no-reply@info.ee.co.uk stating that they'd credited my next bill by £151.58Very nice of them I'm sure but no such indication when I login via the ee app to check my account.

Ending 4g contract

Hi, my 4g contract is due to end in a few weeks. Is there a way of setting this do it doesn't automatically move to rolling 30-day contract. Fibre is being installed in our village so 4g, which is useless even with external antenna, is no longer need...

Samsung Watch 6 Mobile Plan

I just recently bought a Samsung watch 6 and tried to add my mobile plan to it. But it says there was an error and gives me an error code of 118.Now, when I ordered it I couldn't figure out how to keep my number so it was ordered with a new sim. Do...

Updating the app

Just tried logging to the we app to give my daughter 100 GB of data as I’m on unlimited each month £50 + and it’s saying you can’t log in as new app is being updated?? Omg been on sim contract for the last 4 years never had any problems until now…. M...

The EE Community

Welcome to the EE Community

Featured Posts

Have your say - avoiding the queues

EE TV is here

Welcome to new EE

Community Activity