Community Activity

EE TV - not available for existing broadband customer

Just out of interest, has anybody out there tried to get EETV when leaving Sky.  I attempted this yesterday, but was informed I would have to be transferred to BT, pay a disconnection charge, Pay for BT to take over my broadband to add the EE TV pack...

Pj2102 by Visitor
  • 1 Views
  • 1 replies
  • 0 Helpful

EE Broadband APP WifI Controls not working

I have recently signed up to EE Broadband.   My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website.   An error message appears and states it is a problem with EE.  I ...

Mart30 by Explorer
  • 7880 Views
  • 173 replies
  • 54 Helpful

Activating Netflix

Trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contract and I’m going around in circles, can someone help?had to pay to keep Netflix active which I shouldn’t of had to do!

Big_DC by Visitor
  • 36 Views
  • 1 replies
  • 0 Helpful

EE website and app is unusable slow, total rubbish

Hi there,I wanted to express my dissatisfaction with the exceptionally poor performance of the EE website and app, which I have to endure every time I use them. I have never encountered a website or app that functions as poorly as EE's. The website l...

Thccj by Explorer
  • 1492 Views
  • 26 replies
  • 36 Helpful

Slow mobile broadband

My EE sim Broadband is very slow in multiple places, I tried to remove the sim and re insert it again, but still no improvement. 

eman881 by Visitor
  • 20 Views
  • 1 replies
  • 0 Helpful

Problems activating sim

Hi, I seem to be going around in circles trying to activate a physical sim after unsuccessful attempt at trying to swap my iPhone 11 to iPhone 13. about a month ago I got a new iPhone 13 and when transferring to it from my old iPhone 11 it asked if I...

MW25 by Explorer
  • 939 Views
  • 14 replies
  • 2 Helpful

Smart Wfi Plus not working

I have been sent a Smart hub plus SH31B and Smart WIFI plus extender SW30A.  I am an existing EE broadband user, and wanted to change out my grotty (3rd party) extender to one that actually works.The new Smart hub replaced the old hub without any iss...

Waveney by Visitor
  • 516 Views
  • 4 replies
  • 1 Helpful

Resolved! Delete card details

How can I delete my card details from my EE account? I already look for it but it doesn't say delete or remove, thanks

Meli3 by Visitor
  • 2905 Views
  • 15 replies
  • 8 Helpful

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