The EE Community

Re: Stuck Open Order.

Hello,I’m also struggling with the same issue too!I have had a ‘hidden’ open order on my account for weeks that guides keep saying they will ask to be removed but it never does get removed. Some tell me it will take 24 hours to disappear, others say ...

Appaling service since being encouraged to migrate from BT to EE Broadband

Having being 'encouraged' to migrate my something over twenty years relationship with BT Broadband to the new better? EE Broadband service for less than three weeks. it has been proved to be a constant problematic service.Not withstanding the replace...

EE Forum Login

Every time I go to log in to the EE forum, I get the password incorrect message. I reset the password, to the same password EVERY time and it lets me in. Go back an hour later and have to go through the same thing again. It is just me? Or is it a "fe...

No signal

Hi, at home and work I have little to no signal, ee service is completely unusable. I have to tether off a decent network in order to go on any Internet based page. I've tried calling support multiple times with no answer and on the app I can't speak...

Re: Is 0191 516 1646 an official EE number?

I just got a call from 0191 516 1646, and they said my EE account has no password set (it has) and they need the one time passcode EE sent to me in SMS just now so they can fix that. Well, with that OTP they could have changed my password and hijack...

Photo message retrieval

Hi I've received a text message with a url for a picture message, followed by a message with a password. Tried several times and it doesn't work. Looked through other posts for this subject and found a different url but that was deemed unsafe so my p...

EE NHS discount code not working

I've used my EE Perk account before to access the 20% NHS discount with no issues. However, today I have clicked on generate a code to provide this to the agent on the chat who was assisting my with upgrading my contract.Every time I click on get new...

Roaming pass query

HelloNew to the forums so bear with me please.I have four sim contracts for myself and my family. They are all pay monthly contracts which have EU roaming.My son is travelling to Mexico next month for ten days. I was told in an online chat today with...

Billing

Hi everyone wondering of I can get advise. I've got a gambling problem. And used my phone bill to depoist now I can't afford my phone bill but I want yo set up a payment plan so I can keep my services. I can't have my partner finding out help what ca...

Latency - Fixed Mobile Broadband

Latency has become a serious issue.I have to communicate with NHS hospitals that have/are switching to use Epic's EHR software, probably the most widely used EHR package in the world.Unfortunately, the latency currently being experienced using the E...

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