Community Activity

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

John-P2 by Contributor
  • 825 Views
  • 43 replies
  • 3 Helpful

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hi everyone i want to ask can i use the ee public wifi i have ee sim contact becuse when i try to sign in and when i complete it it kicks me to first page to buy it or login 

sankoo by Visitor
  • 6 Views
  • 1 replies
  • 0 Helpful

Coverage in Hornchurch

Update: 18 April 2024 Our engineers began looking for a new location as soon as we were made aware our equipment had to be removed. We have located two potential areas for a new mast, one permanent mast and a temporary mast to restore coverage as qui...

Leanne_T by EE Community Support Team
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  • 37 replies
  • 58 Helpful

Re: Is it just me or is ee phone signal poor

I've noticed a huge degredation in network coverage in the past few months.  The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out!  I travel around the country a lot a...

Pyromanic by Investigator
  • 833 Views
  • 6 replies
  • 2 Helpful

Mini TV box showing btp 15000

Just tried to set up my new mini box and getting code btp 15000 and won’t let me view any channels. I am an EE TV customer and my main TV box works OK, letting me view all channels including my big sport channels Can anybody please help? Thanks John

JG221 by Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

Subscription packs

I am looking for packs, specifically of the subscription variety. Every time I click on a link Subscription Packs anywhere on the My EE website, all I see is the attached screenshot. So there are no subscription packs available, right?

IMG_5360.png

Switch from contract to top up living abroad

Hello,I'm currently living abroad and interested in keeping my current EE mobile number while switching to top up option. I would like to know how I can manage this switch, considering I'm not in the UK and unable to come back to the UK for a while.I...

Duccia by Explorer
  • 32 Views
  • 4 replies
  • 3 Helpful

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