The EE Community

Linking Product Accounts to EE App/Website

It seems I have the same problem as many other user of the EE service who have been switched over from BT.I am now 2 months into my new mobile/broadband contract and I still am unable to access my broadband account online either by using the App or t...

Re: Is it just me or is ee phone signal poor

I have also found the EE signal weaker around the Country. I have both a phone and a mobile WiFi/Myfi contract. The phone signal often loses connection in area where the signal was always good. The bigger problem is the WiFi/Myfi. I use this i...

Adding my plan and changing billing details

Hi, I’ve tried linking my device and it won’t work I can’t see how much data I have left and when the next payment is, also I got sent a new card as I got scammed and need to change the details with you so I don’t miss a payment and I don’t know how ...

Hi

Not working for data mobile never back normal long time still failed teaching

I want to order broadband

I would like to order broadband but all I ever get, both on the app and website is “this service is not available”.

Apple News Plus Free - Six months free

Apple News+ on EE | Entertainment on EE | EEAbove link says Apple News+ is Free for six month and Text NEWSPLUS to 150 so I did and received a link to redeem the code.However, the link is not working, it says 'We are sorry, the offer you're trying to...

Flashing Aqua Smart Hub 5G

I just got my router yesterday and I have already had some lengthy conversations with the customer service team, and will contact them again today, but I will run through the process as it may help others who encounter this issue. I am using an apple...

Error code o

Hi i need help my phone keeps saying error code o When trying to text message can anyone help

Missing credit

I out £20 credit on my account, and without anything seeming to happen or my agreeing to buy anything, it has gone down to £19.60. Why would that be?

No calls

I am currently on holiday in Mexico we arrived Sunday and I have not received no phone calls or messages I am a self employed hairdresser and worried that I am loosing business. I have text my daughter and watts ap my son but nothing else any suggest...

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