Community Activity

Unable to make calls

I am visiting Oman. I have done everything suggested, set my phone and account right, paid for additional add on's and been notified I can make calls etc by EE but nothing, Apart from from call 150. I cannot because I cannot make any fu*(ing calls!Ad...

Broadband but no wi-fi with EE Smart Hub Plus

Initially had BT hub but during transition to EE they asked if I’d like a Smart Hub Plus. No extra charge, faster broadband so I said why not! Big mistake New hub worked for about ten days perfectly fine, then on 25th March everything gradually stopp...

Resolved! BT broadband full WiFi transfer to EE 1.6gbps

BT broadband to EE 1.6gbpsWhat a pain it has been to switch over to EE to get new router and faster speeds. Initially I was told they can order the 1.6gbps broadband from EE as I had by complete WiFi and i agreed only then after the phone call ended ...

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Deal ..or no Deal?

I been told  No Deals For A55 by phone, by chat the answer was ..to claim the cashback you need to pay in full the phone or PayPal....Confused.Com ....or EE ?https://ee.co.uk/mobile/pay-monthly-phones-gallery/samsung-galaxy-a55-5g-details?selectedPla...

AlxMr by Explorer
  • 30 Views
  • 3 replies
  • 3 Helpful

morning

message say addons purchase error we woking on fixing this page 2 day need back normail i cant though for data for my kids and myslef mean cant not txt them how long for problem teachin fix data on mobile i though back normal but did.t work failed ag...

jenny_79 by Contributor
  • 4 Views
  • 0 replies
  • 0 Helpful

Chat option in app

Just confused why in my EE app I don't have chat option? My partner have this option in app. We are both using iPhones with latest iOS and latest app version. Whats wrong with my account ?

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maxon_uk by Established Contributor
  • 68 Views
  • 2 replies
  • 2 Helpful

Wired connection slow to connect

When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established.  Reliability and speed are excellent when connected but I did not experience this lag when I was pr...

Neil0 by Visitor
  • 110 Views
  • 3 replies
  • 0 Helpful

Unable to get through to EE

Hi, I have not text roaming before I left england. I am unable to get through to EE what so ever, live chat will not appear, calls will not go through. I really need some help? 

Payg unlimited data

I have a £10 pm payg plan but am in a position where I need unlimited data as well for a while. With considerable difficulty and phone calls to EE I managed to buy 30 days unlimited data add on for £40. This is current, but I will probably need to bu...

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