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positive feedback

we have just been into EE at meadowhall sheffield to take a new contract out. having already been in O2 next door to try and sort out a problem we left without getting a new phone but just called in EE on the off chance. LIAM who served us was jus...

No signal

Hi, at home and work I have little to no signal, ee service is completely unusable. I have to tether off a decent network in order to go on any Internet based page. I've tried calling support multiple times with no answer and on the app I can't speak...

Resolved! I need to change my date bill

Re: Is 0191 516 1646 an official EE number?

I just got a call from 0191 516 1646, and they said my EE account has no password set (it has) and they need the one time passcode EE sent to me in SMS just now so they can fix that. Well, with that OTP they could have changed my password and hijack...

EE broadband constantly high latency on ethernet connection

The upload latency is constantly over 200, hovering around 220 - 280ms. This makes gaming literally impossible. Openreach have checked the line and have found no faults, EE technitian also found no faults within the service. We recieved a new router ...

Photo message retrieval

Hi I've received a text message with a url for a picture message, followed by a message with a password. Tried several times and it doesn't work. Looked through other posts for this subject and found a different url but that was deemed unsafe so my p...

Re: When this is fixed? ADDONS PURCHASE ERROR

Do you have to have a data plan to ad a data add on? I was hopin to add just 10b data or £5 to no plan.

Where's my PAYG credit info?

I've downloaded the App but can't see anywhere to check my PAYG account balance.

Resolved! WiFi controls

I appear to have the same problems as others with regards to WiFi controls . I came from BT recently and initially had the controls but not anymore and have tried all the usual re install the app turn the router off etc to no avail. The speed is as e...

Re: Calls going directly to answer machine

Hi - all my incoming calls have started going through directly to voicemail for some unknown reason: I am in a hurry and all of the information I have so far seen covers everything except this issue. With BT I was able to set voice mail to long ring,...

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