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4GEE Broadband and wifi calling

I have just installed 4GEE broadband in my house, using a Huawei B818-263 router.  It is a replacement for an airband service which was not relaible.  All is working fine apart from wifi calling.  EE is the only mobile signal available from my house....

USB connected or disconnected message

I keep getting an error message that switches between saying usb connected or usb disconnected. It is draining my battery and keeping my screen on. I have looked on YouTube for fixes (none of which have worked) and cleaned the little hole where the c...

Perk discount

Hi , Im upgrading my phone and it’s in my basket, how do I apply the perk discount please. thanks 

Resolved! How to check type of EE fibre connection I have?

I have an EE Smart router with a Fibre connection and white EE Smart WiFi Discs.As I work from home, I need to replace my router with a third-party router so I have more control over the router configuration.I am looking for a third-party router with...

Deal ..or no Deal?

I been told  No Deals For A55 by phone, by chat the answer was ..to claim the cashback you need to pay in full the phone or PayPal....Confused.Com ....or EE ?https://ee.co.uk/mobile/pay-monthly-phones-gallery/samsung-galaxy-a55-5g-details?selectedPla...

AlxMr by • Investigator
  • 43 Views
  • 5 replies
  • 3 Helpful

New 23 Smart hub can not connect to ee home app

Hi. I swapped from BT to EE for braodband and landline last week, this was motivated entirely by the ability to turn my children's wifi on and off.  I also have two ee mobile contracts for myself and one daughter.The smart hub came, (New black hub wi...

Kjo73 by • Investigator
  • 3894 Views
  • 51 replies
  • 10 Helpful

Issue trying to link my Broadband Account

Hi I am trying to Link my Broadband account to my EE App and it's asking for an Account Number which I don't have?! We have just upgraded to Full Fibre with with EE I pay Direct Debit so I only get emails. None of my emails give me an account number ...

Roaming charges in New Zealand

I am in NZ and have racked up a Bill of over £580. I cannot dial 150 as my phone has been barred and I can't afford the roaming charges. I am unable to get in to my online account. I am really upset as I wasn't aware of these huge charges until I got...

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