Community Activity

Sky Glass won't connect - Ethernet cable

So - The TV message says that it cannot obtain an IP address from the router and I have to "allow it". How do I do that? I'm suspicious that there's a fault with the TV itself as it won't connect via wi-fi either. I have ethernet in two other rooms -...

Dan1971 by Visitor
  • 3 Views
  • 0 replies
  • 0 Helpful

Slow mobile broadband

My EE sim Broadband is very slow in multiple places, I tried to remove the sim and re insert it again, but still no improvement. 

eman881 by Explorer
  • 29 Views
  • 3 replies
  • 0 Helpful

Unable to view parts of the EE site

Hi, When i try to browse the gaming section of the EE site while logged in i get the following messageApplication error: a client-side exception has occurred (see the browser console for more information).Tries on several browsers and devices. Any id...

Resolved! My calls and texts are from different numbers.

I recently ported my number to EE. When I make phone calls, it's from my number which I ported over, but when I send texts they come from a different number. People can only reply to texts on that number as well. If they phone it, it doesn't work. Do...

bluep by Explorer
  • 234 Views
  • 4 replies
  • 1 Helpful

Xbox Game Pass not activating

Hi all,I'm having issues adding the free 12 month game pass to my account, every time I accept the T+C's it gives me an error. Tried multiple devices but nothing is working. How can I get this added to my account or can the link be fixed either on th...

Port forwarding EE Smart Hub and Sky Q box

Hello.I recently changed my router from the BT Smart Hub 2  to the EE Smart Hub.I had my Sky Q box connected via an ethernet cable for better stability. I'm looking for the Internal port range and external port range to configure in Hub Manager. I've...

Latest from our Blog

Have your say - avoiding the queues

We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.  

0 Comments

EE TV is here

EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...

200 Comments

Welcome to new EE

New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...

49 Comments

Introducing Pixel 8 and Pixel 8 Pro

Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...

75 Comments