The EE Community

I’m in Dubai I can’t use my mobile

No mobile service

Been with intermitent service since yesterday Morning. Coventry. No one can reach me. Anyone else having problems?

Help

hello, I'm trying to load my card but I can't. what's the reason?

Replacement handset abroad

This is not an urgent request. I'm planning for something that I hope doesn't happen.I spend six months a year abroad (mainly in the EU and particularly Spain). I have an unlimited roaming contract, so the service on my +44 number is good. However, I...

Points

Iv had a message about swapping points for an amazon 299 reduction voucher can anyone tell me what this means and if a legit thing 

Extra charge doesn’t add up

Hi, I have 4g broadband. The account for this has been billed £1.28 for an extra charge which has increased overall bill by £7.10. The sums  don’t add up !Neither does the fact that this account is only for broadband, no calls, no texts, no oversees ...

Smart Hub 3 and Smart Wifi Discs

I upgraded my EE fibre broadband from 500mbps to the 1gbps just before Christmas, which resulted in an upgrade of my router to the Smart Hub 3  (SH31B). When I agreed to take the upgrade, I specifically asked about compatibility with my 2 Smart Wifi ...

PS4 not connecting to router

For some reason my PS4 has suddenly decided not to connect to my BT (EE) router.  All other devices are fine.  Is there something that EE have changed that needs updating somewhere?! Very frustrated  

EE HD v Sky UHD

Hi, We've just come over from Sky where we had UHD and now have EE HD and there seems to be a huge variation in quality. When we took this out EE said that as long as we had HD we shouldn't see the difference but it is significant.  I wondered if thi...