Community Activity

Managing Smart Hub Plus using EEapp

I have just  transferred from BT TO EE broadband. Which went smoothly. I was impressed that I could transfer all my existing devices to the new hub by copying the old BT hub name and password to the new Smart Hub. I set the hub up using the app on my...

EE Smart Hub Plus turning off and on

Hello there,I have recently renewed my broadband contract. I was with BT but I got offered new terms under EE now. Same service Fibre 900. I received new Hub from EE and basically was told to swap BT hub with New EE over which I did. Since i started ...

Roaming pass cannot be added to plan

Hi I have three EE essential plans that will need the roaming pass added for use in the USA.i have messaged 150 on each device saying ‘roaming’ to activate roaming but when I then message to say ‘roaming pass’ and reply ‘yes’ to activate it, each num...

2.4ghz smart plugs and EE Smart router

Hi, I've literally just set up my new EE Smart router. Everything is working fine but when I go to connect my smart plugs/doorbell it just won't connect as they use the 2.4ghz band. Is there anyway I can split them or something? Some help would be ap...

Bonz_79 by Explorer
  • 2215 Views
  • 7 replies
  • 2 Helpful

Account credit

until a couple days ago it said that I had 125£ as credit in my account, now that my new bill for 123£ has come it doesn’t show anymore but it says I need to pay the bill? If I had credit will it pay with that credit? How can I check if I have credit...

A few tips I learned when moving from BT to EE

I have seen there are issues for anyone making the move from BT to EE and after several calls I learned a few things that may help - although there's still things to resolve:Failed order preventing me from accessing or changing addons, modes etcCan't...

Corky-100 by Investigator
  • 16 Views
  • 1 replies
  • 0 Helpful

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